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Chris founded www.followup.cc to solve a major problem he faced while working at another well known startup. He talks about the critical role customer support plays and how he has grown his business on his startup’s 3 year anniversary.
What made Chris Keller leave HubSpot to go out on his own? In this interview he speaks about why he left a great job to solve a problem. He speaks about the growth of his startup http://www.followup.cc
and how customer support has been critical to his success.
We talk about why his customers are thanking him for being a startup that charges money and we get into the biggest mistakes he’s made and explain what he’s learned and changed over time.